8 Letters.

Thank you.

It’s the time of year when people look back on the past year, look forward to the next year and contemplate their lives. It’s also the time of year where people say thank you for things that you have done for them throughout the year. I have been lucky enough to receive some wonderful thank yous this year, in the form of gifts, cards, smiles, words and emails.

As much as I love what I do (and I really, really do), I often struggle with my confidence, frequently believing that I’m not doing ‘enough’ and what I do isn’t ‘good enough’. This can lead to me feeling fairly rubbish about myself! Already, volunteering has increased my confidence massively, but it is still something I’m working through. I find it incredibly touching when people thank me for my work. So much so that it can sometimes bring me to tears (in a good way!). It helps to validate what I’ve done and reassure me that I am making a positive difference, that is my main aim, so knowing that I have achieved this aim is incredibly important to me.

It is also incredibly nice to be recognised for the hard work that you put in. It makes you feel like people have noticed what you’re doing and appreciate it. When you’re sat at home, you should be in bed and you’re filling in yet more admin work, it can sometimes make you wonder why exactly you’re doing this. But, when you see the difference you make to those around you, and when people acknowledge the work you’ve put in, it makes it all worthwhile!

You will find that most volunteers enjoy what they do and you will also find that they tend to do it because it’s something they want to do and they want to give something back to the community. But that doesn’t mean that they don’t need thanking. They do. Something as simple as a card or a text can really bring a smile to your face! It doesn’t have to be a grand gesture! Two words can make the world of difference.

It’s lovely when people bring gifts at Christmas but it’s aso equally lovely when people thank you year-round. It is incredibly imprtant to thank your volunteers, their work is invaluble and believe me, you would notice if they weren’t there! It’s 8 letters. They don’t take long to say, but I can’t stress how much of a difference they can make.

8 Letters
2 Words
1 Thank you.

Advertisements

Homeless Not Hopeless!

So, Team V Leeds campaign 1 comes to a close. It’s been an absolute whirlwind with obstacles along the way, high points, low points and occasionally don’t-know-whether-to-laugh-or-cry points!

In numbers, we have gathered 190 signatures for the centrepoint petition to stop the government from cutting housing benefits for under 25s, we’ve had 65 sofa surfers, and raised £28.70 for Nightstop, Leeds. We organised our back up stunt in 3.5 days. We have gathered 108 followers on our Twitter and 85 on our Facebook.

So all in all, I’d say it’s been a success. But what have I learnt? What have I got out of it?

I fell into this campaign head first. When I say fell, I mean fell. I did not jump, I did not dive, it was not graceful, I tumbled and bumbled my way through, often feeling completely out of my depth, far too young, incredibly disorganised, and like I had no idea what I was doing! I found this an incredibly difficult position to be in. I am notorious for planning everything in my life to the second, yet here I was heading into 8 weeks of not knowing quite what was going to happen!

One of the first things I learnt, was that however much I glare at it, if I have a message on my phone it will not stop flashing until I deal with it! Getting used to being ‘on call’ was weird. I’ve lived in the stone age for the last 18 years of my life and all of a sudden, people were reporting to me, relying on me, looking to me for answers and expecting me to give them a sensible response! Emails stopped being the odd thing you fire off every now and again and are now a new form of oxygen. Phonecalls stopped being a once-in-a-blue-moon ocurance and started being an every day part of my life.

The second thing I learnt, is that although I may reply to emails at the speed of light, others don’t. Sometimes, you have to ring, text, email and facebook someone before your message will get through. Sometimes, even then it won’t get through (that’s when you tweet them!).

I faced so many challenges which I never dreamed I would encounter in the run-up to the stunt and event. Firstly, finding a cheap, sheltered meeting place on a weeknight in Leeds is apparently virtually impossible! Moving on, I always thought that charities would love support from a younger generation and would be grateful for any promotion that we could give them. Turns out this wasn’t true, although some were incredibly helpful, others were incredibly unhelpful and some didn’t even get back to us at all. I had to learn how to delegate. This was a huge learning curve for me, adapting my thinking accept an incredibly good result… that wasn’t quite what I’d pictured in my head!

When our first stunt had to be cut short due to weather conditions, I was absolutely gutted. We’d spent so much time and energy on everything and worked so hard. I don’t mind admitting that I got home, went to bed and cried with disappointment and frustration. We’d worked so hard, the weather had happened… and what did we have to show for it? I felt my confidence and optimism sinking. I didn’t want to reply to any emails or see what was going on online because I felt such a failure and like I’d let everyone down.

However… one of my wonderful volunteers sent round some emails and managed to book us a new pitch in a shopping centre for 4 days later! The four days were absolutely manic. We had to plan the new stunt, print new leaflets and spread the word again. We faced more obstacles that we weren’t expecting. A particularly memorable moment is when we were frantically texting, we’d finally found a sofa and could get next day delivery, but it needed signing for and we were all at work so wouldn’t be at home to sign for it! If we’d not had that sofa, our entire idea would have crashed and we’d be stuck. But Team V has taught me to think quickly and act fast. We managed to get the sofa delivered to my work place and all was well again!

The second stunt was amazing. We came into contact with a huge variety of people. I spoke to someone who’d been sofa surfing for 30 years. That just hit me so hard. 30 years with no home. What sort of a life is that?! We should not have that sort of situation in a civilised society. I heard stories of promising young talents who’d died from TB due to living on the streets. I heard from others who said that without housing benefits, they’d probably be in prison. I also heard some incredibly negative responses from people who were very set in their ways and were not listening to anyone else’s opinions. People who said that these people should ‘just get a job’ or that ‘under 25s aren’t important’. However, the thing which I think shocked me the most, was how many people told me they ‘didn’t have time’ to sign the petition or looked at us in disgust. I’m sorry, but how long does it take to write your name on a piece of paper?! Our society is so selfish and so rushed. If people don’t think that something concerns them, they often just walk on by.

The event tonight was brilliant, though not without it’s hiccups! (Don’t you just love technology!) We heard from a variety of people and saw some hopes and dreams of those who’ve experienced homelessness in the past. It was amazing for me to see that people from ‘real’ organisations had come to listen to us! It was a bit of a turning point for me, looking at what we’d managed to pull together as a team. At one point, I was looking around for someone to tell me what to do next when I realised that I was running the event! Very surreal. I hope that everyone was able to take something from sharing others stories and experiences. The feedback we got was very positive and hopefully we’ve managed to make a bit of a difference in the Leeds area!

During this campaign, I’ve learnt so many things. The practical things, such as how to add up a column on an excel document, manage a budget, write a cheque, use a phone and run a meeting, the personal things such as how to empathise with others, how to overcome disappointment and pick myself up again, and how to believe in myself enough to lead a team… and the downright bizarre things… for example, a hawaiin hula skirt quite suits me!